Business Improvement Consultant Sr (PS36407)

Employment Type

: Full-Time


: Miscellaneous

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SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. OurVision . At Anthem, Inc., it’s a powerful combination, and the foundationupon which we’re creating greater access to care for our members, greater valuefor our customers, and greater health for our communities. Join us and togetherwe will drive the future of health care.

This is an exceptional opportunity to do innovative workthat means more to you and those we serve at one of America's leading healthbenefits companies and a Fortune Top 50 Company.

BusinessImprovement Consultant Sr (PS36407)

Work Location –Must be able to report to an Anthem office daily

The Business ImprovementConsultant Sr. serves as a product manager in the Product & EfficienciesTeam within the Program Integrity organization. The Program Integrity divisionfocuses on ensuring accurate financial claims processing, and reducing admincosts to bring the best value to the health care program. The Efficienciesand Product Support team focuses on combining optimized processes with best inclass technology to bring the most value to Program Integrity.

As theinternal, enterprise-wide consulting arm of the organization's strategicleadership, this role is responsible for establishing relationships withfunctional teams across the organization and handling complex, high prioritybusiness questions / issues including assisting in building new clientrelationships. This position is also responsible for relationship managementand technical guidance and direction for multiple complex medical recordprojects.

Primaryduties may include, but are not limited to:

·Supports the growth of our medicalrecords retrieval programs through consultative management of a portfolio of solutionsand provider relationships to include:

oManaging relationships with vendors tosupport provider adoption and issue resolution.

oDemonstrating applicationfunctionality to provider organizations and addressing any concerns orobjections

oAdvocating provider groups’ needs toensure product strategy is aligned with needs as input into the product roadmaps.

oProviding application troubleshootingassistance and end user support

oEstablishing relationships with functional teams,provider groups, and other groups as needed.

·Provide technical guidance to multiple IT teams, including vendors and stakeholder

·Leads business case development fromproblem definition, cost estimation, value analysis, project justification andfinancial analysis through the stage gate process

·Leading andimplementing a wide variety of business improvement initiatives to enhanceeffectiveness and profitability of the organization.

·Collaboratespartners with regional process improvement initiatives such as Six Sigma andTQM, to leverage common initiatives, eliminate duplication and ensure alignmentwith our business improvement and innovation value across the enterprise.


·Requiresa BA/BS in a related field; 5 to 7 years in management consulting role,business development, large scale project management, MBA preferred.

·Previous experience as a project manager and apre-sales engineer both leading teams and helping close sales deals with strongobjection handling skills

·Exceptional communication and facilitationskills with demonstrated ability to establish cross-organizationalrelationships that translate into engagements and a track record ofestablishing and developing adopted practices that improve communications,results measurement, and the engagement management process.

·Coaching and mentoring project analysts wherenecessary, handles significant ROI contributions as a leader on numerousconcurrent projects; or any combination of education and experience, whichwould provide an equivalent background.

·Requires Lean, Six Sigma Black Belt orequivalent training or consultant experience.

·Healthcare industry experience a plus.

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