Automotive Service Adviser

Employment Type

: Full-Time

Industry

: Miscellaneous




Description

In the automotive Sales Associate role (Customer Sales Associate) you’ll have a great opportunity to learn the auto services business.  This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store. Many of our District Managers and Regional Vice Presidents started out as Sales Associate. Big O Tires is committed to developing our associates and promoting from within the organization.


Job Responsibilities
  • Assist customers in selecting the proper fitment of tires
  • Inform customers of vehicle inspection findings
  • Educate customers on schedule maintenance services
  • Assist Store Manager and Service Manager with operational duties
  • Deliver professional and courteous customer service
  • Other duties as assigned 

Qualifications
  • Sales Experience
  • Customer Service Experience
  • Car Enthusiast
  • Automotive Sales Experience is a plus
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid Driver’s License
  • Bilingual English and Spanish a plus
  • Criminal Background Check
  • Pre-employment Drug Screen
  • Must be 18 years or older

Benefits
  • Competitive compensation
  • Medical, Dental and Vision coverage
  • Company paid short term disability and company subsidized long term disability
  • Company paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
  • Vendor purchase discount program
  • Employee automotive discounts
  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.


Company Overview

For 60 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.




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