Registered Dental Assistants (RDA) provide 5 star patient experience through patient education and empathetic care. The work under the supervision of the Lead Registered Dental Assistant and Doctor to provide a range of functions in office including but not limited to chairside assistance to the Doctor, patient care and education, laboratory functions, and administrative duties. Additionally, RDAs will be cross-trained to assist with front office duties as needed to ensure 5-star patient experience.
· Instruments: Sterilize dental instruments and equipment for each patient; Organize and lay out instruments for use; Hand instruments and other materials to dentist during procedures
· Patients/Interpersonal: Question patients about their medical history and record the information for dentist's reference; Advise patients on effective dental care; Manage patients - help patients feel comfortable before, during and after dental treatment
· Patients/Clinical: Take x-rays of patients' teeth; Take impressions of patients' teeth for casts to fabricate study models or to fabricate a temporary; Make temporary crowns
· Assisting Dentist/Preparation: Prepare cements, composite, impression materials etc.
· Assisting Dentist/Patient Care: Use suction and swabs to keep patients' mouths clear and dry during procedures; Apply topical anesthetic to patients' mouths; Place and remove rubber dams, matrices and wedges; Apply cavity lines and bases
· Administration: Obtaining patients' dental records; Complete Dental Charting
· Infection Control: Perform dental infection control plan management to conform to CDC, OSHA and ADA standards. Follow clinical guidelines for sterilization, disinfection, instrument cleaning and dental treatment room disinfection
· Team Support: provide assistance in others areas of the clinic, as requested
· Community Outreach: As requested, promote JDC by attending neighborhood events or visiting local businesses and distributing flyers and “goodie-bags” to the public
· Organize and lay out instruments for specialized procedures
· Prepare cements, amalgam, composite, impression materials etc.
· Inventory control and management
· Make temporary crown
· Apply sealants after completion of certification
· Monitor nitrous patients after completion of certification
Competencies for Excellence
· Leading Others and Influence: Develops and communicates goals; Enhances commitment to organization through acknowledgment of contributions and recognition for progress; Structures situation to create a desired impact and to maximize the changes of a favorable outcome
· Integrity & Credibility: Able to gain the trust and respect of patients, co-workers and leaders; Exhibits professional demeanor; Takes responsibility for own mistakes, does not blame others
· Initiative and Results Orientation: Sets specific, challenging goals; Measures results; Handles crisis effectively; Exhibits tenacity in reaching goals
· Communication: Understands attitudes, interest, needs and perspectives of others; Expresses ideas concisely; Tailors communication to specific person/audience; Anticipates and manages effects of communication
· Concern for Order and Quality: Keeps records; checks quality and accuracy of work and documentation; ensures quality and accuracy of work is not compromised while meeting deadlines
· Teamwork: Work to develop friendly and supporting atmosphere; Pitch in and help others; builds collaborative culture in office
· Self-Management: Exhibit self-confidence on assignments through completion; Functions effective under pressure; Manages own behavior to prevent or reduce feelings of stress;
· Integrity & Credibility: Able to gain the trust and respect of co-workers and managers; Professional demeanor
· Adaptability: Adapts to change in direction in order to support changing priorities
· Diversity: Adapts and integrates into diverse work group and patient population
· Customer Service Oriented: Becomes trusted advisor to the patient; emphasizes and supports 5-star patient experience
· Minimum age of 18 required
· High School Diploma or equivalent required
· Bilingual (English/Spanish) highly preferred
· Active RDA certification high preferred; required within 6 months of hire
· Minimum 1 year Dental office experience highly preferred
· Minimum 1 year of patient care or customer service experience highly preferred
· Intermediate to advance computer use and data entry skills
· Reliable transportation; ability to work clinic hours, including Saturdays
Location : Varies based on current openings
Work Environment and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform this role.
Position Type/Expected Hours of Work
Full-time position, five (5) days a week including Saturday. Saturday is mandatory for all team members.
Monday/Wednesday/Friday (ALL): 8:00 – 4:30, lunch 11:30-12:30;
Tuesday/Thursday (GD/HYG): 10:00 – 7:00, lunch 12:30 – 1:30
Tuesday/Thursday (ORTHO): 7:00 – 4:00, lunch 12:30 – 1:30
Saturday (ALL): 9:00 – 3:00, lunch 11:30 – 12:00
Occasional travel may be required (less than 25% of the time). Travel may include overnight travel.
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