Oracle Siebel Applications/Systems Support Analyst

Employment Type

: Full-Time


: Miscellaneous

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Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

This analyst position will provide technical solutions for the Consumer Lending Business Technology Oracle Siebel platform and help innovate processes and capabilities that will make the platform more resilient and efficient. This skilled team member will install and configure Siebel applications and also be responsible for application upgrades/patching within this high visibility Oracle Siebel Linux environment. The resource will actively interact with development and various technical partner teams, vendors, as well as internal and external business partners to analyze and resolve complex issues within this tightly integrated environment. As a resource on the Platform Management team, he/she will evaluate and recommend enhancements/changes to existing processes.

Candidate must have strong Siebel administration experience and have an understanding of Siebel architecture concepts with emphasis on Load balancing, Veritas Clustering, Site minder Authentication, MQ integration, and BI Publisher Integration. Familiarity with various database, MQ, NAS, and network systems is also highly desired. The ability to take initiative, problem solve, and lead high visibility fast-paced efforts (while effectively communicating to technical and senior leaders) is a must. The candidate must have strong verbal and written communication skills and have the ability to multi-task and analyze complex issues in critical situations. This individual may mentor junior team members. The ability to work in a positive and collaborative manner, within a large virtual team setting, is crucial. A proactive mindset (combined with a willingness to learn new processes and tools) is vital to this role.

Required Qualifications
  • 5+ years of systems support analysis experience

  • Desired Qualifications
  • 2+ years of Splunk experience
  • Knowledge and understanding of AppDynamics
  • 2+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript
  • 1+ year of Autosys experience

  • Other Desired Qualifications

    • 4+ years Oracle Siebel 2018 and 2019 administration experience
    • 3+ year application support experience with Java application platforms (including Apache Tomcat, Apache HTTP, IBM Liberty/WAS, WebLogic, or other similar products) on UNIX/Linux OS
    • Oracle Siebel certified
    • Experience with Venafi Certificate Management System

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